Privacy Policy for Amrit Oorja Renewables

Effective Date: June 19, 2025 At Amrit Oorja Renewables, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://amritoorjarenewables.myshopmatic.com/home and engage with our solar consultation services. Please read this Privacy Policy carefully. By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not proceed.1. About Amrit Oorja RenewablesAmrit Oorja Renewables is a solar rooftop EPC (Engineering, Procurement, and Construction) installer based in Madhya Pradesh, India. On this website, our primary focus is to provide expert solar consultation services, helping you understand your solar potential, design options, and the benefits of embracing renewable energy.2. Information We Collect (Personal Data)In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), we collect "personal data" which is any data about an individual who is identifiable by or in relation to such data. We collect information that you voluntarily provide to us when you express interest in our services, fill out consultation forms, or otherwise communicate with us.The types of personal data we may collect include: Personal Identification Information: Name Email address Phone number Location (City, District, State - specifically within Madhya Pradesh, for localized consultation) Property and Consumption Information (essential for solar consultation): Approximate rooftop area Average monthly electricity bill (to estimate energy consumption and solar system sizing) Roof type (e.g., RCC, tin shed) Communication Data: Content of your inquiries, messages, and any other information you provide during our consultations. 3. How We Use Your Information (Purpose Limitation)We use your personal data for specific and lawful purposes, as outlined below: To Provide Consultation Services: To understand your specific solar requirements, assess your property's suitability for solar installations, and provide you with accurate and personalized solar consultation, preliminary designs, and cost estimates. To Communicate With You: To respond to your inquiries, schedule consultations, provide updates regarding our services, and send you relevant information pertaining to your solar project. To Improve Our Services: To analyze user needs and preferences, and continuously enhance the quality, relevance, and efficiency of our solar consultation services. For Marketing and Promotional Purposes (with your explicit consent): If you provide us with your clear and affirmative consent, we may send you promotional emails, newsletters, or offers about our solar solutions, industry news, or special promotions that we believe may be of interest to you. You have the right to withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly. To Comply with Legal Obligations: To meet any applicable legal, regulatory, or governmental requirements in India. 4. How We Share Your Information (Limited Disclosure)We uphold a strict policy of not selling, renting, or trading your personally identifiable information to third parties for their marketing purposes. We may share your information only in the following limited circumstances: With Trusted Service Providers: We may share your information with carefully selected third-party service providers who assist us in operating our website, managing our customer relationships (e.g., CRM systems), or facilitating our consultation process (e.g., communication platforms). These third parties are contractually obligated to keep your information confidential and use it solely for the purposes for which we disclose it to them, in compliance with applicable data protection laws. Legal and Regulatory Requirements: We may disclose your information if required to do so by law, court order, or in response to valid requests by public authorities or government agencies in India. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or the uses of your personal information, as well as any choices you may have regarding your data. 5. Data Security (Reasonable Security Measures)We implement reasonable security measures, both technical and organizational, to protect your personal data from unauthorized access, alteration, disclosure, loss, misuse, or destruction. These measures include, but are not limited to, encryption, access controls, and secure server environments. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. 6. Data Retention We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by applicable laws in India (e.g., for accounting or tax purposes). Once the purpose is no longer served or you withdraw your consent, we will cease to retain your personal data, unless its retention is necessary under any other law.7. Your Data Principal Rights (Under DPDP Act, 2023)Under the Digital Personal Data Protection Act, 2023, as a "Data Principal," you have certain rights concerning your personal data: Right to Access Information: You have the right to obtain information about the personal data being processed by us. Right to Correction and Erasure: You can request the correction of inaccurate or incomplete personal data, and the erasure of your personal data, subject to certain exceptions. Right to Grievance Redressal: You have the right to register a grievance with the Data Protection Board of India regarding our processing of your personal data. Right to Nominate: You can nominate an individual to exercise your rights in case of your death or incapacity. Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable legal requirements. 8. Cookies and Tracking Technologies Our website may use "cookies" and similar tracking technologies to enhance your Browse experience. Cookies are small data files placed on your device. We may use cookies for: Essential Website Functionality: To enable core website features and services. Analytics: To gather aggregated, anonymized data on how users interact with our website (e.g., pages visited, time spent), which helps us improve our website and services. This may involve using tools like Google Analytics. Personalization: To remember your preferences and provide a more tailored experience. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. 9. Links to Other Websites Our website may contain links to external websites that are not operated by Amrit Oorja Renewables. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.10. Children's PrivacyOur website and consultation services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.11. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. 12. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, our data handling practices, or your data protection rights, please contact us:Amrit Oorja Renewables Company Full Address - 41 Basant Vihar , Nanakheda , ujjain , Madhya prades , PIN 456010] Email Address - amritoorja@gmail.com Company Phone Number - e.g., +91-9098899772